Request Tracker Installation

: preg_replace(): The /e modifier is deprecated, use preg_replace_callback instead in /var/www/virtual/rlogix/includes/ on line 311.

RT, the helpdesk system uses mysql, apache, and sendmail all together.
RTFM: Request Tracker FAQ Manager, is an addon to RT that allows to easily and quickly write documentations.

Mailing List/Request Tracker Web Page

Apache with mod_perl

Installation Instructions
Make sure your proxy environment variables set, ie: http_proxy, ftp_proxy
Download the source code from:
Extract the file.
./configure --prefix=/usr/local/rt3
make testdeps
make fixdeps (keep doing this step until it perl downloads all the perl modules)
make install
make initialize-database
perl -MCPAN -e'install Apache::DBI'

Put rt3.conf in /etc/httpd/conf.d/
Add aliases from aliases into /etc/mail/aliases, run newaliases afterwards

Request Tracker issues
After updating apache, perl modules may get out of sync and you'll see this error in /var/log/httpd/*error_log:

Can't locate object method "content_type" via package "Apache2::RequestRec" at /usr/local/rt3/bin/ line 109.\n

Run this to fix it: perl -MCPAN -e 'install Bundle::Apache2'